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Terms of Service

Effective date: 2 September 2025

These Terms of Service (the "Terms") govern your access to and use of the Angry Boss software-as-a-service platform, websites, and related services (collectively, the "Service"). The Service is provided by Angry Boss ("we," "us," or "our"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If any translated version of these Terms conflicts with the English version, the English version controls.

1. The Service

Angry Boss helps businesses monitor and receive notifications about marketing and sales signals (e.g., ad performance changes, messaging quality alerts, anomalies). The Service may ingest and analyze information from third-party platforms you connect (e.g., advertising accounts or messaging channels) and provide summaries, insights, and alerts. We continually improve the Service and may add, modify, or remove features at any time (see Section 16).

The Service is offered worldwide. Our primary hosting location is in the European Union; data is encrypted in transit and at rest. For details on personal data, see our Privacy Policy.

2. Eligibility and Account Registration

You must be legally capable of entering into a binding contract and, where applicable, be authorized to act on behalf of your organization. You are responsible for the accuracy of account information and for maintaining the confidentiality of your credentials. You must promptly notify us of any suspected unauthorized access to your account.

Accounts are intended for business use. If you use the Service on behalf of a company, you represent that you have authority to bind that company to these Terms.

3. Subscriptions, Trials, and Billing

Plans and renewals

The Service is offered on subscription plans that auto-renew unless canceled. Plan features, usage allowances, and prices may vary.

Billing

Fees are billed in advance for each subscription period. Unless stated otherwise, fees are exclusive of taxes and you are responsible for any applicable taxes, duties, and withholdings. Where required, we will collect and remit taxes and may request your tax/VAT information.

Payments

Payments are processed by WayForPay. We do not store full card numbers. You authorize us (and WayForPay) to charge all fees associated with your plan and any overages or add-ons you choose.

Trials

If you sign up for a trial, the Service may transition to a paid plan at the end of the trial unless you cancel before the trial ends.

Changes to plans

Upgrades take effect immediately (prorated charges may apply). Downgrades apply from the next billing cycle and may reduce features/limits.

Cancellation

You may cancel at any time from Profile → Settings → Subscription. No refunds are provided for partial billing periods except where required by law. We may issue goodwill refunds at our discretion.

4. Acceptable Use

You agree not to, and not to allow third parties to:

  • Use the Service in a way that violates applicable laws or third-party rights (including privacy, intellectual property, and platform terms of use).
  • Access or use data beyond what you are authorized to access (including scraping without authorization, circumventing technical controls, or using unauthorized APIs).
  • Upload or transmit malware, harmful code, or content that is unlawful, defamatory, or otherwise objectionable.
  • Interfere with or disrupt the Service or its security (including rate-limit abuse, denial-of-service, or probing/penetration testing without written consent).
  • Resell, sublicense, or provide the Service to third parties except as expressly permitted.
  • Use outputs to make solely automated decisions that produce legal or similarly significant effects without appropriate human review.

We may suspend or terminate access for violations (see Section 15).

5. Your Content and Connected Accounts

Your Content

You may submit or connect data, text, media, and other materials (collectively, "Content") to the Service. You retain ownership of your Content. You grant us a worldwide, non-exclusive license to host, process, analyze, transmit, display, and otherwise use the Content solely to provide the Service, troubleshoot issues, secure the Service, and comply with law.

Connected platforms

If you connect third-party platforms (e.g., advertising accounts, pages, messaging channels), you authorize us to access and process the data you permit through those platforms. You are responsible for maintaining your rights to such data and for complying with the platforms' terms. You can revoke access in the connected platform or in our app at any time, which may limit functionality.

Deletion

You can delete your account and associated data at any time from Profile → Settings → Delete account. Backups will be purged on a scheduled basis. We may retain certain records as required by law (e.g., invoices).

6. AI-Assisted Features and Limitations

Some features use automated and AI-assisted techniques (e.g., classification, anomaly detection, summarization). Outputs may contain errors or be incomplete. You are responsible for reviewing outputs and for decisions you make based on them. The Service is a decision-support tool, not a substitute for professional judgment.

We do not use your Content to train foundation models for third parties. We may use de-identified or aggregated data to improve the Service.

7. Privacy and Data Protection

Our Privacy Policy explains how we collect and process personal data, including hosting in the EU, encryption, retention rules for analytics inputs (stored only as long as necessary, with derived results retained), and your privacy rights. If we process personal data on your behalf as a processor, our Data Processing Addendum (DPA) (including relevant Standard Contractual Clauses) applies and is available on request at d7@ukr.net.

8. Security

We implement safeguards designed to protect the Service and your data, including encryption in transit and at rest, access controls, and vulnerability management. However, no system is 100% secure. You are responsible for securing your endpoints, credentials, and access tokens.

9. Third-Party Services

The Service may rely on or interoperate with third-party services (e.g., hosting, communications, analytics, payment processing) and with the platforms you choose to connect. Your use of those services is governed by their terms and policies. We are not responsible for third-party services and their acts or omissions.

10. Intellectual Property

The Service, including software, design, and documentation, is protected by intellectual property laws. We and our licensors reserve all rights not expressly granted in these Terms. You may provide feedback; you grant us a perpetual, irrevocable, royalty-free license to use feedback for any purpose.

11. Publicity

We may identify your organization (name and logo) as a customer on our websites and marketing materials. You can opt out at any time by emailing d7@ukr.net.

12. Service Availability; Support

We aim for high availability but do not guarantee uninterrupted Service. Maintenance (scheduled or emergency) may occur. We provide standard web/email support; enhanced support or SLAs may be offered on specific plans.

13. Changes to the Service and to Prices

We may modify features, impose or change usage limits, or discontinue parts of the Service. If we materially reduce core functionality of a paid plan, we will provide reasonable notice. We may change prices; new prices apply from the next billing cycle after notice.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, MEET YOUR REQUIREMENTS, OR BE FREE OF HARMFUL COMPONENTS.

15. Termination and Suspension

You may terminate at any time via the in-product controls. We may suspend or terminate access immediately if you breach these Terms, pose a security risk, or if required by law. Upon termination, your right to use the Service ceases, and we may delete your data according to our retention schedules. Sections intended to survive (e.g., fees due, IP, confidentiality, disclaimers, limitations, indemnities) will survive termination.

16. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a new effective date and, if changes are material, provide notice via the Service or email. Your continued use after the effective date constitutes acceptance of the updated Terms.

17. Export and Sanctions Compliance

You represent that you are not subject to sanctions or located in a restricted jurisdiction and will not use the Service for prohibited purposes under applicable export control and sanctions laws.

18. Indemnification

You will defend, indemnify, and hold us harmless from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Content; (b) your use of the Service in violation of these Terms or applicable law; or (c) your violation of third-party rights.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, GOODWILL, OR DATA; AND (B) EACH PARTY'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR USD 100, WHICHEVER IS GREATER. NOTHING IN THESE TERMS SEEKS TO EXCLUDE LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

20. Confidentiality

Each party may receive non-public information from the other that is marked or reasonably considered confidential. The receiving party will use such information only to perform obligations under these Terms and will protect it with reasonable care. These obligations do not apply to information that is public, already known without duty, independently developed, or rightfully obtained from another source.

21. Notices

We may send notices to the email associated with your account or via in-app messages. You agree to receive electronic communications. You may send notices to d7@ukr.net.

22. Assignment

You may not assign or transfer these Terms or your rights without our prior written consent, except to an affiliate or in connection with a merger, acquisition, or sale of assets, provided the assignee agrees to be bound by these Terms. We may assign these Terms without restriction.

23. Governing Law; Dispute Resolution

These Terms are governed by the laws of Ukraine, excluding its conflict-of-laws rules. The parties consent to the exclusive jurisdiction and venue of the courts located in Ukraine. If you are in the EEA/UK, mandatory consumer protection rights and venue rules may apply.

No class actions. Each party may only bring claims in its individual capacity. To the extent arbitration is preferred, we can provide a jurisdiction-appropriate arbitration addendum upon request.

24. Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., natural disasters, acts of government, internet/service provider failures, labor disputes, war, terrorism).

25. Miscellaneous

These Terms (together with any order forms and the Privacy Policy) constitute the entire agreement and supersede all prior agreements regarding the Service. If any provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will remain in effect. No waiver is effective unless in writing. There are no third-party beneficiaries.

26. Contact

If you have questions about these Terms or the Service, please contact us at d7@ukr.net.