User Data Deletion

1. How to delete your account (self-service)

1. Sign in to the app.
2. Go to Profile → Settings → Delete account.
3. Confirm the deletion (you may be asked to re-enter your password or a verification code).
4. (Optional) Before deletion, export or copy any data you need to keep.

Once confirmed, deletion starts immediately. You'll be signed out and your subscription will be canceled at the end of the current billing period (see Refund Policy for refunds/credits).

2. What gets deleted

When you delete your account, we delete or irreversibly anonymize, in our production systems, the following data categories associated with your account:

• Account & profile: name, email, password hash, preferences, organization/workspace metadata owned solely by you.
• Project data: configurations, alert rules, and stored results generated by the Service for your projects.
• Connected-source datasets that we store for you (e.g., imported metrics, creative snapshots, analyzed text/media inputs).
• Analytics inputs you provided for automated analysis (text/media) — stored only as long as needed to generate analytics, then deleted, with only derived results kept in de-identified form.
• Support conversations and in-product messages (where allowed by law and not needed to resolve open issues).

Where feasible, remaining datasets are aggregated or de-identified so they no longer relate to an identifiable individual or account.

3. What may be retained (and why)

We may retain limited information as required or permitted by law, contract, or legitimate interests:

• Billing and tax records (e.g., invoices, transaction logs) kept for statutory periods (commonly 5–7 years, depending on jurisdiction). Payment card data is handled by our payment processor; we do not store full card numbers.
• Security/audit logs retained for a limited time to detect abuse and ensure integrity (typically up to 90–180 days).
• Backups and disaster recovery copies that include your data prior to deletion; these are not actively processed and are purged on a scheduled rotation (typically within 30–90 days).
• De-identified/aggregated statistics that do not identify you or your end users.
• Open disputes or legal holds: certain items may be retained until the matter is resolved.

4. Connected platforms and third-party tools

If you connected external platforms (e.g., advertising accounts or messaging channels), deleting your Angry Boss account does not delete data at the source. Please revoke our access and manage deletion in those platforms' settings. After account deletion, our access tokens are invalidated and we stop processing those sources.

Payments are processed by WayForPay; we cannot delete WayForPay's legally required records. If you need assistance with a payment issue, contact us.

5. Timelines

• Production systems: personal data removal usually completes within 7 days of a confirmed deletion request.
• Backups: deleted data disappears from backups during normal rotation, typically within 30–90 days.
• Logs: security and diagnostic logs age out on a schedule, usually within 90–180 days.
• Emails/support tickets: deleted or redacted within 30 days unless needed to resolve an open issue or for legal reasons.

These timeframes are targets and may vary based on system load, ongoing investigations, or legal requirements.

6. Organization/workspace scenarios

If your account belongs to an organization, deleting your individual user removes your personal profile and access. Organization data (projects, reports) remains under the control of the organization owner/admin. Requests to delete organization-level data must come from the owner/admin.

If we process data on your behalf (as a processor), your organization is the controller responsible for deletion instructions. See our Privacy Policy and DPA for details.

7. Request deletion by email (alternative)

If you cannot access your account, email d7@ukr.net from the address associated with your account and include:

• Account email and organization name;
• Confirmation that you want the account and associated data deleted;
• Any relevant invoice/charge ID (optional, helps us verify).

We may ask for additional information to verify your identity. For security, we do not process deletion requests from unverified addresses.

8. Reinstatement

Account deletion is permanent and cannot be undone. After deletion, we cannot recover your data from active systems or backups once those backups have rotated. If you only want to stop billing, consider canceling your subscription instead of deleting your account.

9. Questions or appeals

If you believe some data was not deleted as expected, or you need a deletion confirmation, contact d7@ukr.net. Please allow time for backup and log windows to expire (see Section 5).

10. Changes to this page

We may update this page to reflect changes in our systems or legal requirements. We will post a new effective date and, for material changes, notify you via the Service or email.